FREE STANDARD SHIPPING on orders of CA$ 50.00 or more

SHIPPING & HANDLING

For limited timeStandard Shipping is Freefor orders of CA$ 50.00 or more. Applicable to all destinations.

While we can’t make shipping and handling as beautiful as the products you ordered, we will try to make it as easy and understandable as possible. Most of our items are shipped from our Warehouses in the United States, however, some of our items are shipped from other parts of the world (Including China).

Dukkan Papa Shipping Details

International Shipping- Yes, we do! Please select your country on the checkout page. Delivery times and fees are shown at that time. Duties and Taxes are the responsibility of the customer. If you have any questions, please email us atinfo@dukkanpapa.com

Tracking Your Package- Your tracking information will be emailed to you from AfterShip- Track& Notify. If you don’t receive tracking information and wish to have an update on your package’s progress, please go towww.dukkanpapa.comand track your shipment, or email us atinfo@dukkanpapa.com

HOW DO I KNOW IF MY PACKAGE HAS SHIPPED AND IS ON ITS WAY?

When your order is placed, you will receive an automatic confirmation email. Your order will process, and when it’s ready to leave our Warehouse you will receive a second email with tracking information for your shipment. Please refer to our fullShipping Policyfor current processing times and available shipping methods.

DO YOU SHIP INTERNATIONALLY?

Yes, we do! Please refer to ourShipping Policy. In some instances, deliveries maybe delayed depending on your country’s customs. Dukkan Papa and the carrier do not have control over how long customs deem fit to hold a package. In addition, certain countries may apply tariffs after the package is accepted. We suggest checking with your local post office to find out if that applies to you as Dukkan Papa do not cover additional customs fee charges. Dukkan Papa is not responsible for applicable customs fees, import duties, taxes, or any other charges.

DO YOU REFUND SHIPPING FEES?

Shipping fees are non-refundable unless you have received a damaged item and would like to return it. To report a damaged item, please the following steps:

  • Email our customer care atinfo@dukkanpapa.com
  • Provide photo(s) along with a description of the damaged item(s) and your order number associated with the items in

Once we receive your email and assess the damaged item(s), we will be in contact with you to determine the needed outcome. Please note that all damaged, defective, and incorrect items must be reported within 4 days of delivery.